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Cancellation And Refund Policy

Cancellation Policy

We do not offer cancellation on appointments or pre-ordered medicines. All payments are to made in advance and no cancellation will be given.

Return Policy

We offer a Return Policy for our products categorized as follows:

  • In such cases where the product shipped to you is different from what you ordered, kindly contact our Customer Service, so a replacement can be instantly sent upon receiving back the improper product.

  Damaged Product

Please make sure to contact us within 7 days of your received order, if any issues

  • We do not ship damaged products- the decision to exchange a product that has been apparently damaged owing to rough handling of mail agency will be at our sole discretion- you may need to take up the issue with their applicable postal body.

Refund Policy
  • Orders and Appointments once booked cannot be canceled and NO REFUND WILL BE ISSUED.

  • If you inadvertently order the incorrect product or alter your mind, a replacement/refund will NOT be issued. We request you to order carefully.

If You Still Have Questions Please Contact Us Below

In order to resolve a complaint regarding cancellation/refund or to receive further information regarding cancellation/refund, please contact us at: 

Dr. Siddharth Roy Homeopathy
Dr. Siddharth Roy, Ajoy Homeo Consultant, Hemant Kumar Banerjee Marg, Dewan Bazaar, next to Hemant Apartments, Gorakhpur, Uttar Pradesh 273001
+91 551 233 6571

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